Payment Policy

Last Updated: October 2026

At Emma Fashions, we aim to provide a simple, secure, and convenient payment experience for all our customers. This Payment Policy explains the payment methods, processing, confirmation, and other payment-related terms applicable to purchases made through our website.

1. Accepted Payment Methods

Emma Fashions may accept payments through the payment options available on our website at the time of purchase. These may include:

  • Credit cards
  • Debit cards
  • UPI
  • Net banking
  • Digital wallets
  • Other payment methods supported by our payment service providers

The payment methods available may vary depending on the order, location, and payment service provider.

2. Payment Processing

When you place an order, you will be redirected to or connected with a secure payment gateway to complete your payment.

Payment information is processed by the applicable third-party payment provider. Emma Fashions does not normally store your complete credit card, debit card, or banking details on its own servers.

3. Order Confirmation

An order will be considered successfully placed only after the payment has been successfully completed and the order is confirmed by Emma Fashions.

After successful payment, you may receive an order confirmation through the contact details provided during checkout.

If your payment is successful but you do not receive an order confirmation, please contact us with your payment or transaction details so that we can verify the order.

4. Payment Failure

If a payment fails or is declined, the order may not be processed.

Payment failures may occur due to reasons such as:

  • Incorrect payment details
  • Insufficient funds
  • Bank or payment gateway issues
  • Expired cards
  • UPI or banking service interruptions
  • Security or verification requirements

If the amount has been deducted from your account but the order was not confirmed, please contact us. We will verify the transaction status with the relevant payment provider.

5. Pricing and Taxes

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, delivery charges, discounts, or other charges, if any, will be displayed during the checkout process before you complete your purchase.

The final amount payable will be shown before payment confirmation.

6. Payment Security

We use payment service providers that follow appropriate security measures to help protect payment transactions.

However, no online payment method can be guaranteed to be completely secure. Customers should ensure that they use trusted devices and secure internet connections when making payments.

Emma Fashions will never ask customers to share their OTP, PIN, CVV, password, or other confidential payment credentials through phone calls, messages, or email.

7. Refunds for Failed or Cancelled Orders

If a refund is approved for a cancelled order, failed transaction, or eligible return, the refund will generally be processed through the original payment method, where applicable.

The time taken for the refund to appear in your account may depend on the payment provider, bank, or card issuer.

For detailed information about cancellations and refunds, please refer to our Refund and Cancellation Policy.

8. Third-Party Payment Providers

Payments made through third-party payment gateways are subject to the terms and policies of the respective payment provider.

Emma Fashions is not responsible for delays or technical issues caused by banks, payment gateways, card networks, UPI services, or other external payment providers.

9. Contact Us

If you have any questions or concerns regarding payments, please contact us:

Emma Fashions
Email: emmafashionscbe@gmail.com 
Phone: 9894160537